The seller is so genuine that I started experiencing some issues with tyre (Wobbling) and saddle after using it for 2-3 days. I thought of returning or replacing this but afraid as I already threw the brand box. Still I contacted the seller, he sounded so kind and didnt ask for anything. Only asked my address and Bingo!!!! New tyres and saddle arrived without any extra cost in a timely manner. Rather than giving 1 star, I waited for sellers gestures. Now Im happy to give him 5 stars. Still havent tried new tyres though, but Im sure they will work. 5 stars for genuineness and kindness he has shown.