COVID-19 has taken the world by storm. Incidents like these are one in a century, and rarely any society can prepare in advance for such situations.
As the nations across the globe feel the wrath of this deadly pandemic, the Govt. of India seems to be taking good precautions for our people. As responsible citizens we have been abiding by the advisories issued and for the sake of safety of our team & employees, all our operations were suspended since Saturday, 21 March.
As a result of the complete lockdown a number of shipments, deliveries, pickups are stuck in transit, due to which our customers have been facing inconveniences. We have been contacting all the customers whose orders have been affected and reassuring that their order & money are safe with us. Our only message to our customers is stay safe, do not worry about your orders. Good times are ahead, particularly for riding.
As with all tough times, there is a bright side too. We are connecting with our customers much more, and taking extensive feedbacks on how can we make their bicycling experiences better. We have always been, and are committed to improve our products, our services and the entire bicycling experience of our customers. We have also been getting very interesting new product requests which we have already begin prelim stage works on (ideation & designing).
Finally, I conclude with the hope that things will start getting normal soon. But until then, stay indoors, stay safe.
Taking care of our team's interest is one of our foremost value, and we take pride in announcing, that no matter the duration of lockdowns, salaries of our team members shall not be affected. We also welcome any suggestions that our readers might have for ways in which we can contribute to the society in times of this pandemic.