We take immense proud in saying that all bicycles are made in India. A bicycle consists of more than 50 different parts, and a few of them are sourced from China. However, it is our goal to make a 100% percent made in India bicycles that deliver great riding experience.
We have tie ups with multiple NGO that plant trees for us at various locations including the Himalayas in Uttarakhand, Sundarbans and other ecologically sensitive spots.
These trees are not planted immediately after purchase as their limitations to to the planting season. Trees are planted in plantations drive that happens 2-3 times every year. That way, we are able to plant much more trees with a higher chance of survival.
RETURNYour 100% satisfaction is important for us. We offer a 10-days Return & Exchange PolicyIf a product gets damaged or was faulty upon a delivery - It is eligible for return or replacementTiming: we have a 10-days Return & Exchange Policy, since the day item was receivedTo be eligible for a return, you must have the original packaging of the parcelFor returns, please email email@example.com with the subject 'Returns' and include your order number, name and the reason for the return.Seller will provide the customer with instructions on pickup details . When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.REFUNDWhen a product is returned and a refund is requested. The money will be refunded within 14 working days. The following fees will not be reimbursed:Delivery charges and Return product delivery from OMOBikes (We will pick it up from your address)The cost to fix any repairs/scratchesCleaning costsOther Miscellaneous if applicable such as 3% transaction feesCANCELLATIONIn case of Order cancellation If the order is cancelled before the dispatch by customer or by OMOBike for any reason, payment gateway Transnational fees deduction may or may not be deducted depending on the reason of cancellation If the order is cancelled after dispatch by customer for any reason , payment gateway transnational fees and two side(forward and return) shipping charges will be deducted It could be a bicycle for you, but it's a Dream where we want you to include. We want you to be happy with your purchase, so if you have ANY problems with your new e-bike and bicycles please telephone us on 08047108792 or write us at firstname.lastname@example.orgNote - OMObikes reserves the rights to make changes to these terms and conditions without notice
If pin code comes as non serviceable shipping in not possible , even if the product is visible available on amazon or Flipkart
All OMO Bikes are made to order. Because of this, an order is shipped in 3-6 days from the day of placing order. Once the bicycle is shipped, the transit time can vary from 3 days to 10 days depending on the location. So in total, the delivery may vary from 6 days to 15 days, depending on Model, Delivery Location & Covid Situation.
Shipping charges are all included in the price listed on website. You don't need to pay anything extra
All OMO Bikes have 2 year warranty on Frame & Fork. There is 30 day free replacement warranty on all moving mechanical parts. For Electric Bicycles: Motor, Controller, Light, Horn, Throttle have a warranty of 1 year. The Battery & Charger are covered under a warranty of 6 months.
If you are going to cycle much on mountain regions or tough roads, Disc brakes are better. But if you are going to cycle with in city or a normal usage, V brakes are sufficient. Disc bakes feature superior stopping power, especially in sloppy conditions
All our bicycles use high quality Nylon tires made in India by most repusted Brands like Ralson, Hindustan or Metro tires. In Model 1 series, the tire size is 26 x 1.75, in Manali series - 26 x 2.10, Hampi & Ladakah series - 700x35.
All our bicycles are equipped with export quality saddle that are manufactured by company Big Ben. Seat is extremely comfortable and this material is generally used by Indian companies for cycles that costs more than 25k.
No, there is no such thing as rust free because all the cycles use iron in some way hence there is always a chance of rust. But, we treat our cycles with anti-rust coating which decreases the possibility of rusting.
Speed is refer as a combination. So, in 7 Speed Gears - You have 7 gear in rear thus 7 combinations of speed only. Whereas in 21 Speed Gears - You have 3 gear is in front and 7 in rear.thus there will be 21 combinations of speed.
Our batteries have been tested extensively for 800 charging cycles. This means batteries can be charged & discharged 800 times. Multiplying this with the real world range of 40km, we get a life of around 32,000km. However, to keep things on safer side, we claim a battery life of 24,000km.
It is very difficult to give an accurate range per charge of electric cycle, as it varies significantly based on usage, rider weight & handling. However, 99% of our electric bicycles give at least 40km of range per charge on throttle only in real city like conditions. Some of our customers even get 60-70km per charge when they ride with Pedal Assist mode.
All electric components of Electric bicycles are 100% maintenance free and do not require any service or maintenance. In case customers are facing any issue, they can contact us on email@example.com with a description of their issue and we resolve it as quickly posible.
Lithium batteries are becoming popular everyday and there are a lot of manufactures with reliable quality out there. Although it is preferred to get battery replaced from OMO bikes as you get renewed warranty, customers can get it replaced locally also. However, it is highly recommended to contact us so that we can ensure the vendor is a reliable one or not.